Story published: Friday, Mar. 21, 2008
The JO seeks rider feedback
Jack Weinstein
The JO riders will be asked to weigh in next week on the county’s bus service.
Johnson County Transit will conduct its first annual ridership survey for all its routes March 24 to 31, according to a release.
“The survey will help us better understand our riders and obtain vital information for future route planning,” it said. “Maintaining a strong communication link with The JO riders is one of the main objectives of JCT.”
Riders can access the survey online at www.thejo.com. Surveys also can be picked up, filled out on buses and turned into drivers.
Phil Detrixhe, JCT spokesman, said riders who include their e-mail addresses on the survey will be notified by e-mail with route deviations, delays and service in inclement weather.
He said a mass e-mail was the only way to notify riders if routes change or won’t be available for any reason. Detrixhe said riders’ personal e-mail addresses will be accessed only by JCT to alert riders.
As the demand for public transportation increases in the county, JCT is working to improve passengers’ experience, including communication with JCT, convenience and comfort, the release indicated.
Riders who complete the survey will eligible for a two-month unlimited ride pass. A winner for each route will be contacted by e-mail after the survey drive concludes April 30.
Several routes run through Olathe.